Returns & Exchanges

Returns

Contact us at julie@zodiacjules.com within 5 days of delivery for returns, including the reason for return. For all US orders, we'll we’ll issue a return shipping label to you via email. Once we receive your item in its original condition, we’ll issue a full refund. We are unable to offer free return shipping on international orders at this time. 

For a full refund, merchandise must be returned within 30 days of purchase. 

 

 Exchanges

Contact us at julie@zodiacjules.com within 14 days of delivery for exchange of merchandise and include reason for exchange. For all US orders, we'll we’ll issue a return shipping label to you via email. Once we receive your item in its original condition, we’ll ship your replacement merchandise. We will partially refund and/or request payment for any price difference in the merchandise exchanged. We are unable to offer free return shipping on international orders at this time.